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January 16, 2020

Fierce Ownership and 100% Responsibility Mindset

In my coaching interactions throughout the firm, I am often asked about the concept of fierce ownership. Some seem to grasp the concept intuitively, while others may struggle to come to grips with how to live out this commitment. To me, fierce ownership is showing up every day with uncommon discipline and acting on every action, opportunity or request as though you personally, literally owned your practice group, even as though you owned the firm! It is putting the needs and best interests of your clients, colleagues and the firm before your own.

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Topics: Discipline, Results, Ownership, Growth Mindset

June 27, 2019

How Well You Know Your Team Affects Your Results

Two skinny vanilla lattes. Both sugar-free.

One hot chocolate.

One flavor of the day.

One Café Mocha.

One medium roast.

One London Fog—sugar-free and skinny.

An iced coffee, room for milk.

And one dark roast with an extra shot.

That’s my team’s coffee order. 

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Topics: Relationships, Results, Team Building, Leadership, Employee Engagement

July 12, 2018

The Drive to Number One

A few weeks ago I had the privilege of attending the 2018 Domino’s World Rally in Las Vegas. The amount of team unity and energy radiated by the participants and franchisees from across the globe was staggering. This year’s conference theme was “Drive.” HORNE was one of the exhibitors.

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Topics: Results, Growth, Future View

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