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December 15, 2021

Listening for the Opportunity to Help

What a beautiful day on Eagle Lake with my fishing buddy Bruce. The sun has peeped out and we have a slight southwest breeze blowing about 6 mph. I’m smiling as I’m looking into the live well where we have put 19 slab crappie over the last few hours. I’m adjusting the depth on my Live Scope as we are moving around to locate another spot holding baitfish. Today, our pattern has been finding big crappie just beneath the schools of baitfish in about ten feet of water.  

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Topics: Anticipatory, Client Service, Proactively Guiding, Insight

July 11, 2018

Storytelling Works Better Than Viagra

My brother, Mike, is a family practice physician and has the well-earned reputation of being an excellent humorous storyteller.  He can make the most normal human moments comical to the point that everyone within earshot will be laughing. 

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Topics: Communication, Client Service, storytelling, Insight

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