Waypoints: Ideas and Insights to Navigate Enterprise Complexity

As we start 2017, I'm sure you've at least thought about making personal New Year's resolutions. Whether it's health or life balance or career advancement, the start of a new year is a perfect time to assess where we are as individuals. I'd like to suggest that it's also a perfect time to assess where we are as companies.

Imagine you’ve just received an email from a potential vendor looking to make a connection. You notice that after his name in the signature block he has listed five abbreviations, all intended to make him appear qualified, reputable and knowledgeable. But what do the abbreviations actually mean? Are they relevant to the service you're trying to procure? 

If you follow professional football, you know how valuable a left tackle is to a team. One of his key responsibilities is to protect a right-handed quarterback’s back or “blindside.” These players are so valuable that they command salaries second only to the quarterback.