Waypoints: Ideas and Insights to Navigate Enterprise Complexity

Lesson #1 – Never Underestimate the Value of Relationships

I recently witnessed the sad decline of a once powerful company, and I can trace many of its problems to mistakes made just after the company was sold. This company was a giant in its industry. Its team seemed to do everything right, and its standing in the marketplace seemed unassailable. At least, that’s what the buyers believed – nothing could shake this company’s position in the marketplace.