Banking

In Part One of our look at bank board leadership, we examined the merits and criticisms of the “Jeopardy Jerk,” Arthur Chu. He bucked the traditional game show system by board hopping with no apparent process logic. Chu deployed a perfectly allowable and extremely effective technique, yet it was criticized as a system hack because it was different, and (more to the point) other players were nearly defenseless against the strategy. 

As we think about the banking industry, “hacking the system” is a very relevant leadership strategy.