How Our War on Culture Launched a Feedback Movement

A few months ago, our HORNE team launched a feedback movement designed to help us capitalize on our greatest opportunity, GROWTH.  As we all work together to build the Wise Firm, the most critical component to each of our building blocks is the growth of our team members. That means being fully engaged in our personal growth and development while helping our fellow team members grow and develop. This is the only way we will all reach our full potential.  Feedback helps us accelerate this growth. And accelerating the growth of our team members is vital to our firm’s success. 

We began our feedback movement by focusing on being great receivers of feedback. What we learned is that to become a great receiver of feedback, we have to first conquer our fear of receiving feedback. Our HORNE team is vested in understanding the fundamentals of feedback, starting with our natural reactions to cover our ears, or turn and run, when others offer feedback. Instead, we have learned to “unpack” the feedback and search for that nugget of truth that is game changing.  Receiving feedback is an exercise in self-awareness. It is the way we will reach our full potential and accelerate our growth.

But that’s not all.  On our journey to being great receivers of feedback, we are also becoming even better feedback givers. Too often we get tied up in how difficult this conversation is going to be. We fear hurting someone’s feelings, or making everyone feel uncomfortable and we fail to acknowledge that what will hurt them the most is not giving them the feedback they need and deserve. The knowledge of how others perceive the quality of our work and our interactions with our team and clients is powerful. It is the key to the leadership kingdom.  If we know and understand how we are perceived, we have a greater opportunity to lead and motivate those around us. 

Getting great at giving and receiving feedback is helping us accelerate our growth and close the leadership void at HORNE. Our executive partner speaks candidly about the leadership void in our profession. Referring to misguided efforts on people development and challenging the status quo on developing leaders. Our feedback movement is intricately tied to growing and developing our team members into empowered leaders focused on results, relationships and maximizing our sense of belonging.

Our team is engaged in the challenge to #beEvenBetter. And the feedback movement is part of that engagement and a tool we use to conquer that challenge. However, it doesn’t end when the work day is over. The feedback movement is about more than our professional challenge to reach our full potential; it’s about reaching our full potential in our communities and in our homes and our families. Because feedback doesn’t end when the workday does, it touches each and every part of life. It’s about making us be even better team members and it is also about making us even better friends, better mothers and fathers, sisters and brothers, better daughters and sons, better community leaders. It’s about becoming even better in receiving and giving feedback in life. The feedback movement is that powerful!

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